Share3D.space - Privacy Policy

Last Updated: 1 November 2025

1. Introduction

Welcome to Share3D.space. This Privacy Policy explains how Real Reply Ltd (referred to as "we", "us", or "our"), a company registered in England and Wales (UK LLC), collects, uses, and protects your personal data when you use our website, Share3D.space (the "Service").

We are the Data Controller of your personal data for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. The Data We Collect About You

We may collect and process the following categories of personal data:

Category of Data	What We Collect	Purpose for Collection	Lawful Basis for Processing (UK GDPR)
Identity Data	Your email address.	To create and manage your user account.	Performance of a Contract
Contact Data	Your email address.	To send you transactional and product update emails.	Transactional: Performance of a Contract. Updates: Legitimate Interests (as detailed in section 3).
User Content Data	Photos of your environment (e.g., your home) uploaded to the Service.	To perform the core function of the Service: generating a 3D model of your environment.	Performance of a Contract

3. How We Use Your Data and Lawful Basis

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data under the following lawful bases:

• Performance of a Contract: This means processing your data where it is necessary for the performance of a contract to which you are a party (e.g., providing the 3D model generation service).
• Legitimate Interests: This means processing your data where it is necessary for the purposes of the legitimate interests pursued by us or a third party, and your interests and fundamental rights do not override those interests (e.g., improving our products).

Data Use	Purpose	Lawful Basis
Core Service Delivery	To process the uploaded photos and generate your 3D model.	Performance of a Contract
Transactional Emails	To notify you when your 3D model is ready or to handle account/service issues.	Performance of a Contract
Product Improvement	To use the uploaded photos to improve our internal 3D reconstruction and related products.	Legitimate Interests (improving service quality and functionality)
Product Updates/Marketing	To send occasional emails about new features, updates, or related services.	Legitimate Interests (marketing to existing customers with a clear opt-out)

4. How We Share and Disclose Your Data

We will never sell your personal data to any third party.

We do not share your primary personal data (photos or email address) with external third parties, except in the following limited circumstances:

• With Express Consent: We will never sell the photos you upload to any third party without your prior and express consent.
• Legal Obligation: We may disclose your data where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process (e.g., in response to court orders or subpoenas).
• Service Providers (Data Processors): We may use third-party companies and individuals (e.g., hosting providers, email delivery services) to facilitate our Service, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties are only granted access to your data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security and Retention

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees and third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• User Content (Photos/3D Model): We will store your photos and the resulting 3D model for as long as your account is active, or as long as necessary to fulfil the purposes of this policy, including product improvement, unless you request deletion.
• Email Address: We will keep your email address as long as you use the Service and for a reasonable period thereafter for legitimate business purposes or until you unsubscribe from updates.

6. Your Legal Rights (UK GDPR)

Under UK GDPR, you have rights including:

• The right to be informed: The right to be provided with clear, transparent, and easily understandable information about how we use your data (which is the purpose of this policy).
• The right of access: The right to obtain a copy of the personal data we hold about you.
• The right to rectification: The right to have inaccurate personal data rectified or completed if it is incomplete.
• The right to erasure ('right to be forgotten'): The right to request the deletion or removal of personal data where there is no compelling reason for its continued processing.
• The right to restrict processing: The right to 'block' or suppress further use of your personal data.
• The right to object to processing: The right to object to our use of your data, particularly for direct marketing (like our occasional product updates).

If you wish to exercise any of these rights, please contact us using the details below.

7. How to Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Full name of legal entity: Real Reply Ltd
• Email address: support@share3d.space
• Registered Address: 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.